HMRC Admin 13 Response
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RE: How to Pay Voluntary National Insurance Contributions from Abroad
Hi Richard Hough
This forum does not have access to your tax records nor your National Insurance record.
Your eligibility to pay your National Insurance contributions would not be updated till payment has been received and allocated.
Please see guidance at:
Apply to pay voluntary National Insurance contributions when abroad (CF83) and the section headed “What happens next”
Further advice regarding confirmation of payment and how long it takes to update your record can be found at:
Pay voluntary Class 2 National Insurance contributions if you do not pay through Self Assessment: Make an online or telephone bank transfer
Contact options are available through the links above or through:
National Insurance: general enquiries or
Contact the Future Pension Centre
Thank you.
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RE: How to Pay Voluntary National Insurance Contributions from Abroad
Hi Tadhg MacCarthy
This forum does not have access to your tax records nor your National Insurance record.
We would suggest you see the guidance at:
Apply to pay voluntary National Insurance contributions when abroad (CF83)
Alternatively you can use the contact options at:
National Insurance: general enquiries or
Contact the Future Pension Centre
Thank you
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RE: State Pension Projection
Hi Karen Hunter
This forum does not have access to your tax records nor your National Insurance record.
We would suggest you contact either the:
National Insurance: general enquiries or
Contact the Future Pension Centre
Thank you
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RE: Basic PAYE Tools problem after updating to latest version
Hi Coco F
This forum has no access to tax records or the Basic Paye tools.
We can only advise that Version 25.1 of the Basic PAYE Tools was released on 4 April 2025. All users should download and install this version.
Information around any issues, including a blank screen, can be found at:
Basic PAYE Tools — service availability and issues or contact
Technical support with HMRC online services
Thank you.
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RE: How do I find my previous posts?
Hi Gill Drinkald
There are 3 ways to find your previous posts as follows:
You can either
1)
• Find a post that you have created or posted in
• Click on your name within that post
• All your posts, including those being moderated will appear
2)
• Find a topic area that you have posted in
• Click on your name shown as author
• All your posts, including those being moderated will appear
3)
• Use search function at top of the opening page of Customer Forum
• Type in your name
• Click on magnifying glass at end of box you have just typed your name
• Search will provide you with any results
Please note the last option may not always return any exact matches which is similar to all search engines.
Thank you.
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RE: Basic PAYE Tools back-up file now a .bak file
Hi Jeremy Fisher and Derek Johnston
You can provide feedback straight to the subject matter expert if you think something is wrong with a particular page or guidance can be improved on GOV.UK.
At the bottom of each page you will find a button to do this.
Select ‘Contact’, then select ‘Contact GOV.UK’. This brings up an electronic form which you can use to provide more detailed feedback on the contents of a page. This feedback is then read by one of our subject matter experts who, if you’ve provided your contact details, will be able to provide you with a response.
A quick link is available at: Contact GOV.UK
Thank you
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RE: Employee entered wrong info from P11d on self assessment
Hi Tracey Thompson
The employer is responsible for completing a P11D and should amend the return sent to HMRC.
They should also correct any PIID already issued to an employee.
Please see the guidance at:Expenses and benefits for employers: Reporting and paying
The employee should also input the correct figures on their own Self Assessment tax return
Thank you.
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RE: Leaving the UK NI Contributions
Hi Mb16
Please call using the details at:
National Insurance: general enquiries and ask to speak to an International Caseworker.
Thank you.
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RE: Employment Allowance
Hi Claudiu Teau Teau
If you have a credit on the PAYE account then you can contact us at:
Employers: general enquiries and have it reallocated.
If you mean that your employer National Insurance Contributions (NIC) bill was only £2,000 and you think you have £3,000 of Employment allowance then you unfortunately don’t have £3,000 of "unclaimed" Employment allowance (EA).
The amount of EA is linked to the amount of Employer NIC bill.
Thank you.
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RE: PAYE submission obligations for Directors who've not taken any wages/salary
Hi Salvatori Wellness
if there is no wage / or taxable expenses or taxable benefit in kind, then you dont need to report anything for the directors.
You will need to send an EPS saying no payment has been made to any employees.
Thank you.