HMRC Admin 13 Response

Hi Les Twigg
The forum cannot advise you in relation to the circumstances outlined.
Guidance is available at: 
•    The new State Pension: Eligibility and 
•    Check your State Pension forecast 
You can also use the options at:
•    Contact the Future Pension Centre to get the pension forecast sent out to you.
They will also be able to answer the questions you have.
You can also find out information about your State Pension and National Insurance at: 
• your personal tax account or
• the official HMRC app 
Thank you
 

Hi Geraldine Smith
Yes you should complete the CF83 online and submit:
Apply to pay voluntary National Insurance contributions when abroad (CF83)
Everyone who submitted the callback form can be assured that DWP will call them back and any payments they subsequently choose to make will be treated as having been made within deadline.
There is no further need to contact DWP or HMRC. 
DWP will contact people who filled in the DWP callback form, prioritising those at or nearing State Pension Age. 
You can also check the progress of your correspondence once submitted through: 
•    Check when you can expect a reply from HMRC or 
•    your personal tax account or
•    the official HMRC app
Thank you.
 

Hi DavidW4217
The quote you refer to is in respect of any correspondence you have with us for example reply letter, form etc.
It does not refer to a bank payment.
As previously advised the correct reference for overseas customers is set out in:
Pay voluntary Class 3 National Insurance: Make an online or telephone bank transfer under the heading “Overseas payment reference”
Thank you 
 

Hi gman90
Unfortunately the forum doesn’t have access to your tax records.
You should look at the tax calculation that has been produced in relation to the entries on your tax return.
Please see the guidance at: 
•    HS227 Losses (2024) or 
•    HS227 Losses (2025)  
if your expenses against self employment exceeded your income from that source in the appropriate year.
If you have any further queries please Contact HMRC
Thank you 
 

Hi Melanie Page
The forum does not have access to your tax records so can only provide you with advice to assist you through GOV.UK,
The majority of payments for customers using the online Check your State Pension forecast service will show on their National Insurance (NI) records within five working days.
However, some payments may require manual processing, and these are being completed in around 8 weeks. More complex cases including international payments requiring further checks can take longer to resolve depending on individual circumstances. 
DWP is experiencing high demand and will update customer pensions as quickly as possible. Customers will have arrears backdated to when they made payment to HMRC.
If you require further assistance please use the contact options at:
National Insurance: general enquiries
You can also check the progress of your correspondence, once submitted, through: 
•    Check when you can expect a reply from HMRC or 
•    your personal tax account or
•    the official HMRC app
Thank you.
 

Hi Sharon 2 
The reply you received provided the date when payments had to be made by to increase your state pension and full paid years contributions that would then apply.
Everyone who submitted the callback form can be assured that DWP will call them back and any payments they subsequently choose to make will be treated as having been made within deadline.
There is no further need to contact DWP or HMRC. 
DWP will contact people who filled in the DWP callback form, prioritising those at or nearing State Pension Age. 
You can also check the progress of your correspondence once submitted through: 
•    Check when you can expect a reply from HMRC or 
•    your personal tax account or
•    the official HMRC app
Thank you.
 

Hi adbforum
Please see the guidance around eligibility at:

• The new State Pension: Eligibility and within this section 
• The new State Pension: How to claim

Thank you.

Hi Tinasantos 
Please follow the guidance at:
Contact the Future Pension Centre
to establish, if paying, will be beneficial and add to your pension.
Once established please see the guidance regarding payments at:
Voluntary National Insurance: How and when to pay
You can also check the progress of your correspondence, once submitted, through: 
•    Check when you can expect a reply from HMRC or 
•    your personal tax account 
•    the official HMRC app
Thank you
 

Hi Neil G 
The advice given above, by HMRC Admin 20
Please use the contact details:
National Insurance: general enquiries
You can also check the progress of your letter through 
•    Check when you can expect a reply from HMRC or 
•    your personal tax account 
•    the official HMRC app
Thank you
 

Hi Siennablue Morgan
Please use the contact details:
Contact the Future Pension Centre
Thank you