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  • Re:New job and tax code

    Hi Sarah Housley,
    To give you the best advice here, we would need to review your record, employments and codes.
    Please contact us by webchat or phone via Income Tax: general enquiries.
    Thank you.
  • Re:Error in personal details with HMRC

    Hi Wayne Farnes,
    You can change your date of birth (DOB) by writing to:
    PT Operations North East England
    HM Revenue and Customs
    BX9 1AN
    with your full name, full address including postcode, and National Insurance Number (NINO).
    Also provide evidence of your DOB, such as a passport, driver's license, or birth certificate. We can only accept an original document or a certified copy.
    Thank you.
     
  • Re:Working tax credit and Pension

    Hi 
    If both of you are currently working your award will include 2 elements for WTC.
    Working Tax Credit can only be paid to the nominated payee.
    If one person stops working you must notify the Tax Credit Office straightaway. If the person leaving work is the nominated payee for WTC, this can be changed to the partner, providing that the partner meets the eligibility criteria for WTC. Information on eligibility can be found  here Working Tax Credit: Eligibility - GOV.UK (www.gov.uk)
    For information about making changes please go to Manage your tax credits - GOV.UK (www.gov.uk)
    Thank you.

     
  • Re:U1 Form

    Hi invj2,
    Thank you for your enquiry.
    The current timescale for an online U1 application is 1 week.
    The department who process these applications are currently working on applications received on 03/04/2024. If your online status shows ‘completed’, this would indicate that your application has been processed. It usually takes up to 4 weeks for this to arrive in the post.  However, without checking your personal records, I am unable to confirm if and when your U1 was issued. You can check this by speaking to an advisor on the National Insurance helpline.
    The number to call is 0300 200 3500, or +44 (0) 191 203 7010 if calling from abroad.
    Lines are open Monday to Friday from 8am to 6pm.
    Alternatively, you can use the webchat facility, which can be found here - National Insurance: general enquiries - GOV.UK (www.gov.uk) Please choose the option ‘Ask HMRC online’.
    This facility is available Monday to Friday, from 8am to 6pm.
    Thank you.
  • Re:NI contributions - differing bank account names

    Hi Steven Wong,
    If your bank holds the account under a different name but the sort code and account number are the same then yes you can use that account.  It was previously known as ‘HMRC NICO’ before changing name to ‘HMRC NIC RECEIPTS’
    Thank you.
  • Re:Can I still pay additional NI contributions

    Hi Simonapsey apsey,
    Yes the date of April 2025 is correct for deadline to pay voluntary contributions for years older than six years.
    For the years working in Cambodia as a volunteer you would need to complete for CF83 from gov.uk and apply to pay voluntary contributions for Development Workers abroad – complete and return the form and our international team will advise what and how you can pay.
    For the year 15/16 if this was just in the UK then you can call our National Insurance helpline to get the amount confirmed and a payment reference to allow you to pay via bank transfer or cheque to us.  If this year was also linked to an abroad period, include it in the application form mentioned above.
    Thank you.

     
  • Re:Purchase NI from abroad

    Hi Brendan Leane,
    I would have expected your application to have been dealt with by now – you can call our international caseworker team on +44 191 203 7010.  If you have a Personal Tax Account (PTA) set up via gov.uk you can check the status of certain forms you have submitted to us.
    Thank you.