Bronze Hawk

Is this only applicable for businesses? As an individual I purchased/imported an item from CZ/EU paid full VAT & charges for it of course It now needs to go back for servicing/possible repair work. I'm happy to pay the final bill VAT/duty, etc for the service/repair work. But my concern is the courier company could charge me the declared value as opposed to the final bill of the service work done? Having read gov.uk the instructions seem to be catered for businesses not lot information for individuals or purchased for personal use ?

Hi there I sent over a mechanical part purchased/imported from the CZ for repair work. It's a small business/manufacturer in CZ and they've not have lots of experience dealing with sending repaired work outside the EU. I'd like to know what information to provide the manufacturer in order to prevent me having to pay VAT for the declared value? I am of course happy to pay VAT/charges for the total bill (repair & any new parts) charged. But my concern is having to pay that along with the declared value of the item. Thanks