jonathan Lamb

Ok, the rejection I received was via email and was the following, so please escalate: “Additional tax residency tax information required We were unable to accept the following document you submitted: Proof of United Kingdom tax residency This may have happened because the document: Isn't a tax residency certificate or accepted tax residency document [ Learn more about accepted tax residency documents ] To make sure we can accept your tax residency tax status, and you're able to claim any tax exemptions you might be eligible for, submit a document as soon as possible. Make sure the document is clear, not missing any information, and a type we accept. The document must also match the information on your payments profile and the tax information you've submitted. ”

Thanks for your reply. I of course obtained the certificate of residence via that online hmrc link. The certificate was posted to me. I would like to show it here, but can’t see a way to attach. Do you have any email for getting help on this? When submitted to Google online their repeated response was that it wasn’t a valid proof of residence certificate. The certificate hmrc sent was not what I would consider a proper document as it was had no hmrc address on the heading of the piece of paper, all it had was HM Revenue & Customs. Also it was signed by some random person MR J E Goble with no title, address, dept or tel no. The ‘official stamp’ was just a typed: HM Revenue and Customs Personal Tax 10 October 2024 Please help further as this ‘certificate’ doesn’t look very official. So not what I or Google would call a stamp.

Is anyone from hmrc actually on here? I need this sorted with Google by year end to avoid paying extra tax.

I requested and received a certificate of uk fiscal residency from hmrc relevant for the USA, BUT it looks very basic with no address heading for HMRC on the certificate and I have repeatedly sent this to Google for their ad / youtube revenue payments and each time it is rejected by them saying it is not a proof of residency. HELP.