cbak123

I paid my voluntary contributions on 16th Aug. When I look at my gov gateway NI record it still shows the years I paid for are 'not full' and the figure given to pay is different from the amount stated in my letter. I have spent hours on hold etc. chasing this up. 22 weeks is an extraordinary amount of time to process. Presumably so long as the payment was made before the deadline it will count but still the time frame is unacceptable. Clearly more staff are needed to deal with demand.