HMRC Online Chat

Is anyone else having trouble accessing the HMRC online chat facility?

I just make a claim for my Tax return . When I start enter may bank details was internet lost conection. Straightaway I wanted to try again but in my account now written that my request is in process. How can I be sure that the loss of the internet did not affect my request?

Hi
To advise you correctly, we would need to review your record to check on what stage your repayment is at. To allow us to do this, contact us by webchat or phone via Self Assessment: general enquiries

Sorry….. but 21 hours and my question isn’t even “posted” yet?

Hi, I am registered for self assessment tax returns. I have overseas income. I have lost my ID and password and can not figure out how to get them again? I have spent about 6 hours yesterday trying to figure this out and I am stuck in a loop. Can anyone help me?

Hi,
Please contact HMRC online support for guidance:
Technical support with HMRC online services
Thank you

Good morning, I have a similar situation, I managed a tax refund and chose that I want to receive a check. But after receiving the check, when I go to the bank or post office, it doesn't change anywhere, because I have to have a Scottish bank, and I don't have it, only online banking in Revoli. I sent that check again to HMRC, deposited the check and wrote a letter that I am nominating my check to my future husband. But I've been waiting for a month for no response, and in two weeks I'm leaving for Lithuania. What to do? Thank you

Hi,
As we would need to access your records to answer your query, you will need to contact our Self Assessment team for advice.
Self Assessment: general enquiries
Thank you.