HMRC account suspended

Morning all. Just after a little advice. My HMRC online account has been suspended. I have not received any communication regarding the whys. I have rang once I realised I couldn’t get in. The lady just said it’s been suspended, no known reason so she has sent it to the relevant people (can’t remember who) and they should contact within 2 weeks. I’m just coming to the end of those two weeks now and not heard anything. Back in June of this year I logged in and found an unknown employer, in those details there had been a payment. Obviously I never received that payment as I don’t work for nor do I know of this company. I searched the company online and it was a new company based in Romford, the company director is Romanian. I removed the company from my online account. Could this be a reason my account has been suspended? I find it very odd that I’ve had no communication.

Hi Victoria,
Please contact HMRC on:
Self Assessment: general enquiries
To allow us to review this matter.
Thank you. 
 

I have already done that. As I said, I was told I would get a call back within 2 weeks. It’s now over 2 weeks and I’ve heard nothing.

Same. Never ever get response from HMRC. My account has been suspended for more than a months, contacted them via phone and technical support, raised at least 2 jobs with them and no reply, called again and only asked me to wait. To be honest, how can we complaint further to the or legal action about it. I had enough with all their staff and poor communication.

Hi Victoria and Nat, Were you able to restore these services. Could you please guide on as mine has been suspended today and I am concerned as this is a busy season for self assessment.

Hi I'm interested too as HMRC have just suspended my business account so I cannot do any submissions and they cannot give me a timescale for dealing with it or even expedite it as it's an agent account.