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Posted Fri, 25 Oct 2024 11:54:02 GMT by TabUk
Hello! When I log into HMRC mobile app my name which is shown on top of the app on the Homescreen contains a patronym (I moved to the UK 11 years ago from a country where patronyms are used), but when I go to HMRC profile and settings my name does not contain a patronym and looks like it does on my UK passport. Also when I check my NI on my PC/paper copy/mobile app it does have a name with patronym on it, so as far as I understand it is my NI record which does have my name with patronym. What should I do to resolve that issue? When I go to online name change form there are no such options/no custom message fields where I could have described the issue more explicitly. Thanks.
Posted Tue, 29 Oct 2024 13:59:01 GMT by HMRC Admin 34 Response
Hi,
Please contact the HMRC online services helpdesk for advice:
Technical support with HMRC online services
Thank you

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