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Posted 11 months ago by Sean Allan
Hello, I live abroad, and have done for 13 years (this was registered with NI), every year I get a letter indicating that I need to pay certain shortfall on my class two contributions. The letter I get contains the correct quantity that I need to pay. I want to now pay back that shortfall (I actually sent them the shortfall for year 2023), but when i log into my account - the shortfalls are I believe pulled from a different class and are significantly higher. I logged into my account last year and it was correct. Why is the letter i receive different from my dashboard account? How can i have it correctly in my dashboard?
Posted 11 months ago by HMRC Admin 21 Response
Hi Sean A,
Personal Tax Accounts (PTA) will always show any shortfalls of voluntary National Insurance contributions at the class 3 rate.
If our International Team have sent you a letter to quote any shortfalls at the voluntary class 2 rate then please work off that letter. If you need a new letter then please write to:
HM Revenue & Customs
PT Operations North East England
BX9 1AN
United Kingdom
Thank you.
 

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